Privacy Policy

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Effective Date: July 21, 2025
Last Updated: July 21, 2025

Boxgo™ (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website https://jhmovers.com and our moving services.

When you interact with our website or services, we may collect:

• Contact Information: Name, phone number, email address, and physical address.
• Booking Details: Move date, location, and service preferences.
• Payment Information: We do not store payment information directly. Secure third-party platforms (e.g., Zelle, Venmo, etc.) handle all payment processing.
• Device & Usage Data: IP address, browser type, and access times for website analytics.

We use the information we collect to:

• Schedule and fulfill your moving service.
• Communicate with you about your booking.
• Improve our website, services, and customer support.
• Maintain safety, fraud prevention, and legal compliance.

We implement industry-standard safeguards including encryption, secure data storage, and limited access. While no method is 100% secure, we take every reasonable step to protect your data.

We do not sell your personal information.
We only share it with:

• Our internal team (dispatchers and movers) for scheduling.
• Legal or government authorities when required by law.
• Service providers assisting with bookings, emails, or technical infrastructure.

Under the California Consumer Privacy Act (CCPA), you have the right to:

• Request a copy of the personal data we hold about you.
• Ask us to delete your personal data (subject to legal exceptions).
• Opt out of the sale of your personal data (we do not sell any).

To exercise these rights, email support@jhmovers.com.

We may use cookies to improve your experience, such as remembering preferences or for basic analytics. You can disable cookies through your browser settings.

Our website may include links to third-party sites or services. We are not responsible for their content or privacy practices.

We do not knowingly collect or store information from anyone under the age of 13. If we discover this has occurred, we will delete it promptly.

We may update this Privacy Policy as needed. All changes will be posted here with a revised effective date.

If you have any questions or concerns, please contact us at:
📧 support@jhmovers.com